Operations Lead

JOB TITLE: Operations Lead

DEPARTMENT: Operations

REPORTS TO: Director of Operations




The Operations Lead directs all aspects of the operations staff for events to include setting up and striking events.


  • Directly supervises operations staff
  • Performs liaison duties between facility and production crews.
  • Supervises the setting and striking of all staging aspects, seating, chairs, tables, etc.
  • Ensures all equipment is properly maintained and stored, and operational.
  • Identifies maintenance requirements, adjustments/repairs, conducts inspections
  • Enforces fire and safety codes, assists with inspections.
  • Ensures that all event related contractual requirements are met per contract and event rider.
  • Serves a back-of-house management representative on specifically assigned shows and in the absence of the Manager or Director.
  • Submits requests for purchase materials, supplies, and equipment.
  • Operates forklifts, scissor lifts, boom lifts, cargo trucks, rental vehicles, and company vehicles.
  • Perform other job-related duties as requested.


  • At least one-year experience as a stagehand in the special events field with experience setting up and tearing down concerts
  • Working knowledge of hand and power tools is required with specific usage of concert related equipment
  • Ability to work indoors and outdoors and be exposed to environmental conditions including extreme heat and cold, dust, dirt, extreme noise and potentially hazardous materials.
  • Forklift and articulating boom lift experience
  • Ability to effectively interact and communicate with all levels of management, promoters, suppliers, guests and visitors
  • Ability to multi-task and problem solve in a fast-paced environment and meet deadlines
  • Ability to work a demanding schedule including nights, weekends, holidays, double shifts
  • Working knowledge of the functions, operations, and equipment of a multi-purpose entertainment complex
  • Working knowledge of and compliance with Federal and State OSHA regulations
  • Working knowledge of safety practices, including first aid and all applicable safety standards for public facilities
  • Excellent customer service skills
  • Able to lead and mentor a team
  • Have interpersonal skills to deal effectively with all business contacts
  • Professional appearance and demeanor
  • Work varied shifts, including weekends and holidays
  • High school diploma or equivalent
  • Able to effectively communicate in English, in both written and oral forms


  • Bachelor’s degree in a related field
  • Ability to comprehend and speak Spanish
  • Full knowledge in one of the following areas: completion of accredited rigging school, apprenticeship in lighting, sound, video, carpentry, or set design
  • Previous experience working in a similar setting


  • None.


  • Prolonged periods standing.
  • Must be able to lift, bend, stoop, climb, reach, and lift up to 50 pounds at a time.
  • This position could be exposed to hazardous materials and various weather conditions.


The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

*We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. *

Job Category: Operations
Job Type: Full Time
Job Location: Edinburg

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